Effective Business Facilitation
Edith Rose, Executive Profile
20+ years successful Management and Business Facilitation (coaching, consulting, implementation) worldwide
Areas of Expertise
International Marketing; Business Development; Customer Communication, Management and Service (CRM, CLM, CEM); Customer Contact Centers (in-/out-sourced)
Primary Industrie Focus
e-commerce, IT/Telco, Travel & Hospitality: strong industry know-how, result proven expertise and hands-on experience gained during 20+ years in related management positions with international responsibility
Business Focus
Driving Transformation, Delivering Global Operations Excellence (GOE), a Business Excellence Concept developed and successfully implemented on demand for international organizations seeking optimal results. GOE is a concept to standardize / align business processes, technologies, resources and structures across organizational units, countries, cultures, languages and communication channels, while sharing best practice on a global basis; assuring operational effectiveness while showing “one face to the customer” across locations worldwide.
Edith Rose, Executive Profile
20+ years successful Management and Business Facilitation (coaching, consulting, implementation) worldwide
Areas of Expertise
International Marketing; Business Development; Customer Communication, Management and Service (CRM, CLM, CEM); Customer Contact Centers (in-/out-sourced)
Primary Industrie Focus
e-commerce, IT/Telco, Travel & Hospitality: strong industry know-how, result proven expertise and hands-on experience gained during 20+ years in related management positions with international responsibility
Business Focus
Driving Transformation, Delivering Global Operations Excellence (GOE), a Business Excellence Concept developed and successfully implemented on demand for international organizations seeking optimal results. GOE is a concept to standardize / align business processes, technologies, resources and structures across organizational units, countries, cultures, languages and communication channels, while sharing best practice on a global basis; assuring operational effectiveness while showing “one face to the customer” across locations worldwide.